01 Getting started
Do I need an account to use Auther?
No. There's no sign-up, no email, no account. You set a master password on first launch and unlock with Face ID or Touch ID after that.
How do I import from 1Password, Bitwarden, or another manager?
Open Settings → Import and choose your source. Auther reads 1Password, Bitwarden, and standard CSV exports, and pulls your two-factor secrets in at the same time.
How do I add a two-factor (2FA) code?
Tap the + button and choose "2FA code," then scan the QR code from the website or paste the setup key. The code appears both on the matching login and in the Codes tab.
02 Sync & devices
How does syncing between iPhone and Mac work?
Auther syncs through your own iCloud with end-to-end encryption. Sign into the same Apple ID on both devices and enable iCloud sync in Settings — your vault stays current everywhere.
Is my data safe in iCloud?
Yes. Your vault is end-to-end encrypted before it ever leaves your device, so it travels and rests encrypted. Neither Apple nor we can read it. See our Privacy Policy for details.
Can I use Auther without iCloud?
Yes. iCloud sync is optional. Turn it off and your data never leaves the device it was created on.
03 Security & recovery
I forgot my master password. How do I reset it?
Because Auther never stores your master password, there is no reset link and we cannot recover it for you. If you saved your Recovery Kit when you set up the app, use it to regain access. Without either, your vault cannot be unlocked — this is a deliberate security property.
What is the Recovery Kit?
A one-time recovery code generated during setup. It's your only backup way into the vault if you forget your master password. Store it somewhere safe and offline.
How does breach checking stay private?
Auther uses "Have I Been Pwned" with k-anonymity — only the first five characters of a password's hash are sent, never the password itself. The check runs only when you ask for it.
04 Billing & Pro
What's free and what needs Pro?
Unlimited passwords and 2FA codes, iCloud sync, autofill, and the generator are free forever. Auther Pro unlocks breach alerts, extra item types, multiple vaults, and travel mode.
How do I cancel my subscription?
Open device Settings → tap your name → Subscriptions → Auther, then cancel. Cancelling stops future charges; your Pro features stay active until the current period ends. See our Terms of Use.
How do I restore a purchase on a new device?
Open Settings → Manage Plan → Restore Purchase. As long as you're signed into the same Apple ID, your subscription is restored.
Can I get a refund?
Subscriptions are billed by Apple, so refunds are handled through Apple. Request one at reportaproblem.apple.com — we don't process payments directly.
05 Still stuck?
None of these answered my question.
Email hi@dwirandyh.dev with your device model and iOS/macOS version, and describe what you were doing when the issue happened. A real person reads every message and typically replies within 1–2 business days.